This Privacy Policy explains how KaelRune Holdings LLC, doing business as KaelRune Media ("KaelRune Media," "we," "us," or "our"), collects, uses, and protects information when you visit kaelrunemedia.com (the "Site") or otherwise interact with us.
Information We Collect
Information you provide directly. When you submit our contact form, we collect your name, email address, phone number, business name, preferred contact method, best time to reach you, the service you're interested in, and any message or project details you share. If you become a client, we also collect the information needed to deliver services and process payment, such as billing details handled through our payment processors.
Information collected automatically. Like most websites, we use Google Analytics to understand how visitors use the Site. This may collect your IP address, approximate location, browser and device type, pages visited, time on page, and referring website, typically through cookies or similar technologies.
How We Use Information
We use the information we collect to respond to inquiries and provide quotes, deliver and support the services you've hired us for, communicate with clients about active projects, understand and improve how the Site is used, and meet legal and accounting obligations. We do not sell or rent your personal information to third parties.
Third-Party Services
We rely on third-party services to run our business and this Site, including web hosting (Hostinger), website analytics (Google Analytics), contact form processing, and payment processors (such as PayPal, Venmo, and Stripe). For invoices sent through PayPal, PayPal may offer clients its own Pay Later financing option; that financing is provided and approved directly by PayPal, and any information you provide to apply for it is collected by PayPal, not by KaelRune Media. These providers have their own privacy policies governing how they handle information, and we encourage you to review them if you use those services directly.
Cookies
Google Analytics uses cookies to collect anonymized usage data. You can control or delete cookies through your browser settings, and most browsers let you block third-party cookies or opt out of Google Analytics directly through Google's own tools. Blocking cookies may affect how parts of the Site function.
Data Retention
We retain personal information for as long as necessary to respond to your inquiry, deliver services, maintain business records, and comply with legal or tax obligations, after which it is deleted or de-identified.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to ask what information we hold about you. California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request its deletion; we do not sell personal information as defined under the CCPA. To make a request, contact us using the information below.
Children's Privacy
This Site is intended for business owners and is not directed at children under 13. We do not knowingly collect personal information from children.
Data Security
We take reasonable steps to protect the information we collect, but no method of transmission or storage over the internet is completely secure, and we can't guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted to this page, with the "Last updated" date revised accordingly.
Contact Us
Questions about this Privacy Policy or your information can be directed to hello@kaelrunemedia.com or (509) 537-2448.